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Reserve your table

Booking information

To make a reservation, please use the booking widget, which offers real-time bookings using the “instant book” buttons. Tables at the most popular times (currently 6:30pm-7:30pm) generally get booked up first. 

If “instant book” is not available for the exact time you want, do check to see if it is available at a slightly different time or if there is a table in the garden.

You can make an enquiry and we will respond within 24 hours but generally it is best to use the “instant book” buttons.  For a group booking please enter the number of guests, the date/time and make an enquiry and we will respond within 24 hours.

Reservation FAQs

  • What is the best way to make a last-minute reservation at Paladar?

    If you wish to make a last-minute reservation (less than a couple of hours before you would like to dine) and can’t find an “instant book” table slot, please do not make an enquiry on the widget, just call us on 020 7186 5555 and we will try to find a table for you!

  • Do you accept “walk-in” guests?

    If you are local and want to try your luck you are welcome to walk in, but we suggest giving a call first on 020 7186 5555 to check how busy we are – especially on weekend evenings.

  • What are your best tables? Can we book a table in the courtyard garden?

    We have four separate dining areas at Paladar – three of them indoors. See out Dining Areas web page for more information. Our secret courtyard garden is one of the most popular areas and is covered with a temporary roof to keep you dry. We have four powerful IR heaters to keep the chill off during colder weather, and sun shades and fans to keep you cool during warmer weather.
    Please note, we don’t open the garden for all sessions during the colder winter months – and we reserve the right to move tables booked in the garden indoors for operational reasons or due to extreme weather conditions.
    Demand for tables, both indoors and outdoors is generally quite high in the evenings – especially at weekends – so we recommend you secure a table well in advance.

     

  • Do you have a time limit on tables?

    We generally allow between one-and-a-half to two hours for a table for two people, and up to three hours or more for larger parties. If you think you will need more time, or if you need to leave by a specific time (eg to go to the theatre) please let us know. Please note that for guests having the Tasting Menus, we recommend at least two hours to enjoy the meal. 
     

  • We only have an hour to eat. Is that enough time?

    One hour would be the minimum time we recommend for a quick meal – although if you just want some nibbles and a drink 45 minutes should be enough.
     

  • Can we pre-order our food if we are in a hurry?

    The food generally does not take too long to come out from the kitchen and we don’t normally recommend pre-ordering unless it is to take-away.
     

  • How can I amend my reservation?

    The quickest and easiest way to make changes is online. You may be able to make changes yourself to your reservation via links on your confirmation email, or you can just respond to the confirmation email and ask us to make the changes. Alternatively – especially if it is at short notice on the day of your reservation – please call us on 020 7186 5555.
     

  • How long do you hold reservations for?

    We hold reservations for 20 minutes after your scheduled arrival time. If you're running late please let us know. Where possible, we will call you to check you're still joining us. If we’re not able to reach you, we will hold the reservation for a further 5 minutes before releasing the table and sending a no show/cancellation message. Please note that “no shows” may incur a late cancellation fee.

  • We are running about 15 minutes late – do we need to let you know?

    We don’t need to know if you are going to be up to 15 minutes late – but if you are running more than 20 minutes late please just call on 020 7186 5555 to let us know.
     

  • One person is unable to join us at the last minute. Do we need to let you know?

    If one person can’t make it you don’t need to let us know. 
    However, if it is for a group booking (more than ten people) we may make a charge for the pre-arranged menu unless you let us know at least four hours before the booking.

     

  • We have a couple of extra friends that would like to join us at the last minute. Do we need to let you know?

    Yes, it is very important that you let us know if you are planning to increase the size of your party at the last minute, because we may need to reallocate you to a different table. On a busy Friday or Saturday evening this could mean we might also need to amend the time of your booking, so please let us know as soon as possible if you want to increase the size of your booking. 
     

  • Do you take group bookings at Paladar? From how many people?

    We consider a party of more than ten guests to be a group booking. We regularly host many different sizes of groups, celebrating many different types of occasion.
    We handle group reservations manually (you cannot “instant-book” tables of more than ten) in order to ensure that you get the best experience. We also generally only offer our three Sharing Menus for groups. For more information please see our Groups and Private Hire page.

     

  • Why can’t I confirm a group booking using the widget?

    You will not be able to make an “instant booking” for parties of more than ten, because there are some special conditions for groups. 
    Please make an enquiry using the widget for the time and date you would like and a member of the reservations team will respond within 24 hours. 
    Alternatively, please call 020 7186 5555 or send an email to reservations@paladarlondon.com

     

  • What is your reservation cancellation policy?

    For parties of up to six we operate a 24-hour cancellation policy. For larger parties we have a 48-72 hour cancellation policy (depending on the size of your party). Cancellations outside of the policy timing may incur a late cancellation fee. 

     

  • What happens if we can’t make it due to sickness on the day? Will you still charge us a late cancellation charge?

    We understand that sometimes things beyond your control can happen at the last minute, which means that you cannot honour your reservation. 

    If you explain the circumstances we may, at the discretion of the manager, allow you to change the booking to a future date without any charge. Alternatively, we may charge your card and offer you a credit for a future visit. 

    The most important thing is to communicate with us. If you cancel online at the last minute or just don't show up at all, or if some members of your party are absent we are likely to charge the late cancellation / no show fee.
     

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